Privacy notice

Privacy Notice

At Origin Cook House, your privacy is important to us. This notice explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect the following personal data to process your orders and improve your shopping experience:

  • Personal Details: Name, email, phone number, delivery address, payment information.

  • Order and Usage Data: Order history, device information, location data (if enabled).

2. How We Use Your Information

Your data is used for:

  • Order Processing and Customer Support

  • Marketing Communications (only if you’ve opted in)

  • Personalisation of your shopping experience

  • Legal Compliance (fraud prevention, etc.)

3. Data Protection

We use secure encryption and access controls to protect your data. We retain your data only as long as necessary.

4. Sharing Your Data

We do not sell your personal information. We may share it with trusted third parties for:

  • Order fulfillment and delivery

  • Legal obligations (e.g., complying with law enforcement requests)

5. Your Rights

You have the right to:

  • Access your data

  • Correct any inaccuracies

  • Request deletion of your data (with some exceptions)

  • Opt-out of marketing communications at any time

6. Cookies

We use cookies to improve site functionality, personalise your experience, and provide targeted ads. You can manage cookie settings via your browser.